FAQ
Q: How is
your service different from other consulting firms that provide review of
medical records?
A: It differs in
several ways. First, in terms of quality we rely on only a thorough review of
the medical records done by a physician. If that physician has questions about
the case that he feels unable to answer, then we have a list of consultants he
is able to call. Some cases will be sent to physicians outside of the firm if
they contain issues with which we are unfamiliar. Our insistence on a complete
review of the records means we are unlikely to miss a good case or steer you
into a bad one. Our prices for review and for experts are the most reasonable
in the industry.
The fact that
our pricing is fixed means that sometimes youÕre able to pass that savings on
to your client.
When it comes to
experts, first we won't use experts we feel overcharge for their services and
once the expert has reviewed the case and you have been put in contact with him
or her, we no longer add charges and this is a huge savings.
Our review is
performed by a team of attorneys and physicians with experience practicing both
medicine and law. Other consulting firms offer reviews performed by a retired
Registered Nurse who is not trained in reading imaging studies such as MRI, CT,
and X ray. Often the reports accompanying these studies are the key to finding
a missed diagnosis. Our firm has a physician with over 20 years of experience
to review your imaging studies so you can be confident nothing will be missed.
Q: How does
the cost of your firm compare to that of other similar services?
A: Our flat fee
will provide significant savings to your client. Unlike other consulting
services that charge an hourly fee of $150 or more, our service promises to
perform a thorough review of the complete set of records for only $500.
Q: What if we
also need experts after we decide to pursue a case?
A: Our firm can
provide experts for you.
Q: Do you
charge extra for long records?
A: No, our firm
does not charge extra for long records. We recommend that you send complete
records. There are no additional charges.
Q: Is there
any way that I can get an abbreviated review at a reduced rate to determine if
I should obtain additional medical records? The fee is $200.
A: Yes, a limited
review for the sole purpose of determining whether you should invest time and
resources on obtaining complete medical records.
A definitive
opinion will not be given on whether malpractice occurred. This is for the sole
purpose of helping you decide whether to invest in the case records.
Q: How do I
get the records to you?
A: You have four
options. We accept delivery by mail, fax, email or upload the documents
directly to our website. Click here to make a payment and upload your records.
Q: Suppose I
have a rapidly approaching deadline and I need an expedited review?
A: If it's less
than two weeks until your deadline, you should call us to make sure we have the
availability to get your review done. Ordinarily, we have no problem with an
expedited review (even the next day) but to ensure that we can meet your
deadline call us before submitting your payment.
Q: Why do you
have a fixed fee for your review?
A: Several
reasons for this. First, we want you to know up front how much the review will
cost. Often, lawyers pass the cost of the review on to their clients. Secondly,
it simplifies our bookkeeping. We attempt to provide a service for you and your
clients that saves you and them money.
Q: What is
your document retention policy?
A: We maintain your
documents for 3 months after your report is generated. Cost of shipping
documents is your responsibility. Please send a FedEx or UPS number for faster
return.
Q: There are
flags on pages of my returned records. What does this mean?
A: The entire
record was reviewed. Those pages were considered more important or required
research, follow-up, or were reference points in our review. The colors of the
flag notes are immaterial.
Q: What if I
want a verbal report?
A: Ordinarily if
you wish to discuss the case, we prefer to wait until we have issued a written
report. However, if you do not want a written report and prefer a verbal report
we will try to accommodate you. In those cases where you want a verbal report,
should you change your mind later, there will have been a memo to the file that
we can send you.
Q: How do you
pick your experts?
A: We ordinarily
pick experts that are affiliated with a prestigious major medical center simply
because we can generally rely on their credentialing process. Hence, we are
able to guarantee the credentials of any witness provided by us. Often we pick
experts that are based upon specific subspecialty training or field of
interest, depending on what you request. We require any of our experts to be
board certified, American trained and we make every effort to find experts that
are in reasonable geographic proximity to you.
Medical Malpractice Experts
The firm of Dr. Dry, MD, JD & Associates
140 East Division Road, Suite A5
Oak Ridge, TN 37830-6900
Phone: (865) 482-6600
Fax: (865) 481-0264
